Shipping policy

SHIPPING POLICY

United Kingdom Shipping Only

At present, The Bresil Collective ships exclusively within the United Kingdom.

We are a small, considered brand and currently focus on ensuring every order is carefully prepared and delivered with attention to detail.

Delivery Times

We aim to dispatch and deliver all UK orders within:

2–4 working days

Please note that delivery times are estimates only and may vary during busy periods, launches, or unforeseen delays with our courier partners.

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where applicable.

If you have not received your dispatch email within 4 working days, please contact us at hello@thebresilcollective.com.

EXCHANGES & RETURNS

We hope you love your Bresil piece, but if something isn’t quite right, we are happy to help with returns or exchanges.

Before Returning Your Item

Please ensure:

  • Items are returned in original packaging
  • All swing tags are still attached
  • Items are unworn, unused, and in original condition
  • No signs of wear, perfume, deodorant, pet hair, or odours
  • A note is included with your name, order number, and request (refund or exchange)
  • The reason for return is clearly stated

Items that do not meet these conditions may not be accepted.

For full eligibility, please also refer to our Refund Policy.

How to Return Your Order

UK Returns

If you are returning an item from within the United Kingdom, please use our UK returns portal.

International Returns

At present, we only accept UK orders. If international returns become relevant in future, we will provide a dedicated returns portal at that time.

Exchanges

The fastest way to receive a different item is to return your original order and place a new order once your return has been accepted.

Returned to Sender / Refused Deliveries

Orders that are refused upon delivery or deemed undeliverable by the courier will be returned to us.

In these cases, your order will be cancelled and refunded (excluding shipping costs where applicable).

If you would still like to receive the items, a new shipping fee will be required to resend your order.

PRIVACY (COOKIES & CURRENCY)

By using our website, you agree that third-party services may process your IP address to determine your location for currency and browsing experience purposes.

This allows prices to be displayed in your local currency where applicable. A temporary session cookie may be stored in your browser to ensure consistency while browsing.

This cookie does not store personal data and is automatically removed when you close your browser.

CONTACT

If you have any questions about shipping, returns, or your order, please contact:

The Bresil Collective
📧 hello@thebresilcollective.com